Privacy Policy

This Privacy Policy explains how Findexonia handles personal information collected through its website, contact forms, cookies, and related communications. It applies to information provided voluntarily and information created through ordinary website use.

Information we collect

The information collected depends on how you use the website and what you choose to provide. Please avoid sending unnecessary sensitive information.

  • Contact details, such as a name, email address, or phone number, when you submit an enquiry or ask Findexonia to respond.
  • The contents of an enquiry, including the budgeting area you describe and any message you choose to send.
  • Technical information such as browser type, device details, approximate location, and website activity where collected through permitted technologies.
  • Cookie choices, consent records, and correspondence needed to administer your preferences or respond to a request.

How information is used

Personal information is used for clear, limited purposes connected with operating the website, responding to enquiries, maintaining security, and meeting legal obligations.

  • To receive, review, and respond to contact enquiries about budgeting and financial wellbeing support.
  • To operate, secure, maintain, and improve the website and its forms.
  • To remember consent choices and manage cookies or similar technologies according to applicable requirements.
  • To meet legal duties, prevent misuse, and protect the rights and security of Findexonia, visitors, and service providers.

Lawful basis

Depending on the activity and applicable law, processing may rely on consent, steps taken at your request, legitimate interests, or compliance with a legal obligation.

Findexonia considers the purpose, context, and nature of information before processing it. Where consent is needed, you may withdraw it for future processing, although this does not affect lawful processing completed before withdrawal.

Sharing information

Findexonia does not sell personal information. Information may be shared where needed to operate the website, provide technical services, respond to enquiries, comply with law, or protect rights.

  • Service providers may process information on Findexonia’s behalf for hosting, security, form delivery, analytics, communications, or website administration, under appropriate arrangements.
  • Information may be disclosed where required by law, legal process, or a valid request from an authorised body.
  • If a business change affects personal information, Findexonia will consider appropriate safeguards and provide notices required by applicable law.

Data security

Findexonia uses reasonable organisational and technical measures appropriate to the nature of the information handled. No internet transmission or storage method can be described as completely secure. Access is limited where appropriate, information is retained only as needed for stated purposes or legal duties, and suspected issues are considered through relevant internal processes.

Your rights

Your rights depend on applicable law and circumstances. Findexonia will consider valid requests and may need information to confirm identity and locate relevant records.

  • You may request access to personal information held about you, subject to applicable legal conditions and identity checks where appropriate.
  • You may ask for inaccurate or incomplete information to be corrected and, in certain circumstances, request deletion or restriction of processing.
  • You may object to certain processing or withdraw consent where processing relies on consent. Some services may then be limited.
  • You may have the right to complain to the relevant data protection authority if you believe your information has been handled unlawfully.

Cookies

The website may use cookies and similar technologies for necessary operation, preferences, measurement, or other permitted purposes. See the Cookie Policy for more information and available choices.

Cookie Policy Cookie Policy

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact Findexonia using the contact details made available through the website. Please provide enough information for the request to be understood, while avoiding unnecessary sensitive details.

Policy changes

Findexonia may update this policy when website functions, processing practices, or legal requirements change. The updated version will display a new date. Review this page periodically if privacy matters to your use of the website.